Terms & Conditions of Service

These Terms & Conditions govern your use of the Glamorate website and the purchase of any products through it. By placing an order or using this website, you agree to these Terms. If you do not agree, please feel free to use alternative shopping platforms.

  1. About Glamorate

Glamorate is an independent multi-category resale business operating in South Africa, offering products including footwear, watches, perfumes, wigs, and clothing, with our range expected to expand over time.

  1. Brand Disclaimer

Glamorate is a reseller of genuine goods. We are not an authorised dealer, distributor, agent, or official retail partner of any brand referenced or sold on this website, and we are not affiliated with, sponsored by, or endorsed by any such brand, except where explicitly stated. Brand names and trademarks referenced on this website remain the property of their respective owners and are used only to describe the products offered for sale.

  1. Product Descriptions & Authenticity

We take reasonable care to ensure product descriptions, images, and pricing are accurate. Items from widely recognised brands, including our branded sneaker range, are verified through independent third-party authentication prior to dispatch. Other items are sourced through verified supplier channels and inspected for quality. Full detail is set out in our Sourcing & Authenticity Statement, available on request.

  1. Orders & Acceptance

Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at our discretion, including where a pricing or listing error has occurred, and will notify you promptly if this happens.

  1. Pricing & Payment

All prices are listed in South African Rand (ZAR) and include VAT where applicable. Payment is processed securely through our third-party payment gateway partner at checkout. Glamorate does not store your full card or payment details.

  1. Shipping & Delivery

Shipping timeframes, rates, and in-store pickup options are set out in our Shipping Policy, which forms part of these Terms.

  1. Returns, Refunds & Exchanges

Returns, refunds, exchanges, and our authenticity guarantee are governed by our Refunds & Returns Policy, which forms part of these Terms.

  1. Your Statutory Rights

Nothing in these Terms limits your rights under South Africa’s Consumer Protection Act, 2008, including your rights in relation to defective or unsafe goods.

  1. Intellectual Property

All content on this website, including text, graphics, logos, and images that are our own, is the property of Glamorate and may not be reproduced without our written permission. Third-party brand names, logos, and images remain the property of their respective owners.

  1. Limitation of Liability

To the fullest extent permitted by law, Glamorate shall not be liable for any indirect, incidental, or consequential loss arising from your use of this website or purchase of our products, save where such liability cannot be excluded under the Consumer Protection Act or other applicable law.

  1. Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms.

  1. Changes to These Terms

We may update these Terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the updated Terms.

  1. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and any disputes shall be subject to the jurisdiction of the South African courts.

  1. Contact

For any questions regarding these Terms, please contact support@glamorate.co.za.

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